Neither Knowledge Management or Organizational Learning is Information Management (IM) or Content Management (CM). IM and CM systems and tools can be considered required in large enterprises today. Experts in IM and CM are key contributors to excellent KM/OL strategies. But IM or CM alone are not enough in large enterprises, especially those with distributed businesses and people that use the same or similar processes to accomplish the activities of the business.
Collecting and managing information from one or more sources and ensuring that information is distributed to users is important. It a core attribute of information management, and it is used by knowledge managers as an enabling tool. However, it alone isn't Knowledge Management or Organizational Learning.
Comprising files and file maintenance (to include paper, electronic, and other media) information management is a powerful resource. Depending on the information, information management may also include data management. People working in this area are increasingly concerned with security, processing speed, and document size because of bandwidth concerns when storing and providing access for electronic information.
Information or Data Management won't be discussed further as a standalone discipline. For more information, visit What is Information Management from AIIM, The Association of Information and Image Management, a global, non-profit, community of information professionals providing education, research, and certification for information professionals. I also recommend the Information Management Body of Knowledge website, a handbook created from a research project performed jointly from two universities in South Africa.
Primarily concerned with collaborative processes required to create or update an individual work, content management processes and technologies are those that support collection, managing, and publishing information into coherent works. Anytime content is created, and especially by more than one person, or in longer than one session, content management processes and technologies are important to use. Version control, editing, and publishing are parts of the content management process. After a work is completed, content management remains important with processes such as access control. Digital documents are particularly susceptible to the need for content management, and much about this discipline will include managing the look and feel of content delivered over the internet. Equally important, content management concerns itself with policies around deletion or removal of content.
Content management is also a core attribute in the information continuum, without it there would be no clear way to ensure groups of people are using agreed upon materials for organizational learning. This discipline is important, however, as stated in the information management description, it alone isn't Knowledge Management or Organizational Learning.
Content management won't be discussed further as a standalone discipline. For more information, visit CM Professionals website. CM Pros is a collaborative community focused on advancing the field of content management. NOTE: As of 2016, we've seen that the CM Professionals community is no longer operating. Content management conducted to provide information to individuals and organizations external to your enterprise has manifested largely as providing content published online in websites. Web design and development have taken center stage in this specialty. I participate in the Wordpress community to stay connected to this discipline. Check out Meet-ups for a Wordpress group near you and participate when Wordpress Camp comes to town. You won't be disappointed.There are other publishing platforms, such as Weebly, Wix, Blogger, Squarespace and many others.